Consulting, Support and Customisation of Xplan
We can customise your Xplan solution to your requirements. We’ll work with you to create a solution that is completely tailored to your brand, your users, and your needs. Our customisation support can include coding and wizard development, workflow processes building and configuration of your CRM.
Training & Consulting
We offer training and consulting in process efficiency and best practice, as well as solutions for how to utilise the Xplan system to its fullest – giving you the tools and techniques you need to manage your business processes and compliance obligations all on the Xplan system.
Site Admin & Licensee Support
Specialist PMC ensures the ongoing operations of your Xplan site, including the management of site configuration, user management, help desk support and conversion assistance in addition to ongoing enhancements and customisation of your site. With our team of experts, we will handle all the nitty-gritty details so you can focus on your clients.
Our team can assist you with performing outsourced administration and support for all of your back office needs. This includes data entry, data feed administration, CommPay support and other administration tasks.
Who are the team behind Specialist PMC
Our latest blogs
If you are using Datafeeds in Xplan keep reading for 5 helpful tips on Datafeeds from the team at Specialist PMC! 1. Set Adviser mapping to Automap, but not to Auto-create Clients. When setting up your Adviser mapping, we recommend selecting the option to automap to...
Founded in 2011, Specialist PMC has successfully improved the business efficiency of close to a hundred Financial Advisers and Dealer Groups across Australia by helping them effectively understand and remedy the complexities that can arise from the Xplan platform. Who...
It's an understatement to say that this has been a challenging year! No matter where you are working from whether it's the couch or your home office, there hasn't been a time where online access, team collaboration and robust business processes have been of greater...
What our partners say
The services provided by the team at Specialist PMC and Julie Tasker specifically have been invaluable to our Advisers and to Synchron Compliance. Time and time again they have shown their expertise and professionalism in their dealings with our Advisers, not only to help them with day to day tasks but to also rise above and anticipate industry requirements. All tasks are completed in a timely manner, with little prompting and to a high level of satisfaction with very little disadvantage to the Adviser.
Angela and the team at Specialist PMC provided valuable support in helping our business transfer to our own Xplan site. Their support simplified the process and minimised the disruption to our business. They were always approachable and helpful with all queries.
I am very thankful our group made the decision to engage Angela and her team at Specialist PMC. It ensured our business processes could become efficient and we could truly understand our CRM. We have decided to keep Specialist PMC as part of the business for the long term through education, data cleansing and understanding our client process engagement.
RSM Financial Services Australia has been working with Specialist PMC for just over 6 months. Although this is a short period it is amazing how much we have done in this time. Specialist PMC took the time to understand our customised Xplan platform by auditing our system and providing feedback on areas of improvement. From there Specialist PMC has assisted RSM in bringing our Xplan platform to the next level, from understanding Xplan licencing requirements which have helped RSM reduce costs to creating brand new review reports and business reporting functions. Specialist PMC has now become an integral business partner for RSM in our continual strive to improve the level of advice we provide our clients.
We have been working with Karen and the team since 2015. Karen has understood our business requirements and has assisted our key internal trainer to communicate all new features, wizards and reports to the wider financial planning team. Karen is easy to work with, proactive and has added enormous value to our business to date. Our key xplan super user has enjoyed working with Karen and her colleagues at Specialist PMC and has gained extensive knowledge from them. I would recommend Specialist PMC to any financial planning business using XPLAN.
Get in touch and book a phone meeting
These are only some of our current and previous clients. Contact us today to see how we can help your business too!